The Oxford Farming Conference is committed to offering excellent customer service. We provide a cancellation and refund procedure for online purchasing of event tickets.
Cancellation before 21 days or more before the event
Having completed an online ticket purchase you have the right to cancel your transaction and receive a refund of sums paid minus an administration fee of 20% if your cancellation notification is received at least 21 days before the event start date.
For cancellations made within 21 days of the event start date sums paid for your ticket(s) will only be refunded if the ticket(s) can be resold. Refunds of sums paid for extras (dinners etc.) will be made only to the extent that any such extras can be resold. An administration fee of 20% of the price will be applied before refunds are made.
How to cancel
Please send an email to email@example.com or a letter to The Oxford Farming Conference, 13 Kings Yard, Sedbergh, Cumbria LA10 5BJ for the attention of Faye Waters. Please include the following details:
- Time and date of purchase
- Number of tickets purchased
- Method of payment
- Name of purchaser
- Email address
- Copy of the receipt of purchase.
The Oxford Farming Conference will acknowledge receipt of your request within 2 working days.
If the terms of the cancellation policy are met, The Oxford Farming Conference will confirm the details of any refund made to the purchaser via email on the date the refund is agreed. The Oxford Farming Conference will then process the refund via the original method of payment within 5 working days of that date.
Cancellations after the event
Under no circumstances will cancellation requests be considered after the event date due to non-attendance.
We accept payment via Amex, Visa & MasterCard